Tutorials

Can't make it to one of our workshops? Here you'll find online tutorials covering a range of topics, with targeted content responding to several critical areas for small businesses. The best part? It’s all available 24/7—and free.

There are dozens of other online training programs that you may find valuable from a variety of other organizations -- like the Small Business Administration, IRS, Intuit, and others. We have organized these tutorials into alphabetical categories to help you search and view the tutorials easily by topic (click on the topic to expand the list):

Start-Up
How to write a Business Plan
Introduction to Franchising
Young Entrepreneurs Guide


Loans and Financial Management
Financing Options for Small Businesses
How to Prepare a Loan Package
Business Owner's Toolkit
Introduction to Accounting


Marketing
31 Day Marketing Primer for Startups
Writing a Marketing Plan the Quick Way: 14 Day Quick Marketing Plan
Putting Marketing Concepts to Work (Implementation Program)
Marketing Plan Tips to Get the Bank Loan
Customer Pillars Marketing Book - Chapter by Chapter


Marketing Mastery
Marketing Mastery 1 - Focus on Growth Customers
Marketing Mastery 2 - Maximize Value Incrementally
Marketing Mastery 3 - Refine to Perfect Pricing


Tax
IRS Video Portal
Virtual Small Business Tax Workshop


Managing a Business
Customer Service
Recovery through Retrofit Initiative


Disaster Preparedness
Disaster Recovery: Guide to SBA's Disaster Assistance Programs
Continuity Planning and Other Tips to Stay in Business After a Major Disaster
Disaster and Emergency Relief - Webinar
Cybersecurity for Small Businesses
Crime Prevention: A Guide for Small Businesses


Government Marketing & Procurement
Government Contracting
Business Opportunities: A Guide to Winning Federal Contracts
A Guide for Women Entrepreneurs


Growth
Strategies for Growth: Advice for Expanding Your Business


International Trade
export-u2.com


Technology Tutorials
Business Technology Simplified 
Microsoft Training courses for all versions of its Office programs (including Word, Excel and PowerPoint)


Minority Entrepreneurs
Native American Entrepreneurs
Tribal Enterprise Business Guide
NHO Business Guide
ANC Business Guide


Women Entrepreneurs
The WOSB Advantage
WOSB Program- A Primer for Contracting Officers


Older Entrepreneurs
Encore Entrepreneurs
Encore Entrepreneurship for Women


Veteran Entrepreneurs
Contracting Opportunities for Veteran Entrepreneurs
Veteran Owned Small Business

900 State Street, Suite 100 
Erie, PA 16501
T: 
F: 814-871-7383
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Funding support and resources are provided through a cooperative agreement with the U.S. Small Business Administration; by the Commonwealth of Pennsylvania through the Department of Community & Economic Development; and in part through support from Gannon University and other sources. All services are extended to the public on a nondiscriminatory basis. Language assistance services are available for limited English proficient individuals. Special arrangements for persons with disabilities can be made by calling 814-871-7232 at least two weeks in advance. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA. SBDC services are not available to individuals or entities that have been debarred or suspended by the federal government. By agreeing to receive assistance from the SBDC you are self-certifying that you are not currently federally debarred or suspended and also agree to cease using SBDC services if you become federally debarred or suspended in the future.

Funded in part through a cooperative agreement with the U.S. Small Business Administration. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA. All services extended to the public on a non-discriminatory basis. Language assistance services are available for limited English proficient individuals.

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