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Customer Service Best Practices

Every year, thousands of new businesses start and are vying for customer attention. How can you stand out in this crowd? Customer service.

Customer Service Best Practices
Customer Service Best Practices

Time & Location

Mar 11, 2021, 11:30 AM – 1:00 PM

Live webinar

About the Event

Every year, thousands of new businesses start and are vying for customer attention. How can you stand out in this crowd? Customer service.  Great customer service isn’t just meeting customer expectations but exceeding them. Exceptional and innovative customer service is a powerful way to acquire and keep customers for life. In this webinar, you will discover how to develop your customer service to set you apart from your competition and drive sales growth.

Presented by Jacob Jones, Business Consultant, Gannon SBDC

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America' SBDC Logo
America' SBDC Logo
Pennsylvania Department of Community & Economic Development logo
Pennsylvania Department of Community & Economic Development logo
U.S. Small Business Administration logo
U.S. Small Business Administration logo
Gannon University logo
Gannon University logo

Funding support and resources are provided through a cooperative agreement with the U.S. Small Business Administration; by the Commonwealth of Pennsylvania through the Department of Community & Economic Development; and in part through support from Gannon University and other sources. All services are extended to the public on a nondiscriminatory basis. Language assistance services are available for limited English proficient individuals. Special arrangements for persons with disabilities can be made by calling 814-871-7232 at least two weeks in advance. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA. SBDC services are not available to individuals or entities that have been debarred or suspended by the federal government. By agreeing to receive assistance from the SBDC you are self-certifying that you are not currently federally debarred or suspended and also agree to cease using SBDC services if you become federally debarred or suspended in the future.

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Funded in part through a cooperative agreement with the U.S. Small Business Administration. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA. All services extended to the public on a non-discriminatory basis. Language assistance services are available for limited English proficient individuals.

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