From Shoppers to Lifelong Fans: Post-Shop Small Strategies

Shop Small Saturday is just the beginning—what happens after the event can make the difference between a one-time shopper and a lifelong customer. This webinar is designed to help small business owners turn the momentum of a busy shopping day into lasting relationships and repeat sales.

In this session, you’ll discover how to:

• Capture valuable customer contacts and track engagement

• Follow up with personalized messages that make shoppers feel appreciated